1. Who We Are
 

High Dominance is a nearshore accounting and finance firm that provides services to businesses in the United States. Our team operates from Mexico, and our business is located in:

High Dominance
Zapopan, Jalisco
Mexico

For privacy questions, contact us at agustin.lopez@highdominance.com or (257) 935-1060 Ext. 800.
 

2. Scope of This Policy
 

This Policy covers two categories of information:

Website and business-contact information. Information we collect from visitors, prospective clients, and business contacts through the Website, email, phone, LinkedIn, and similar channels. High Dominance decides how this information is used.
 

Client data. Financial records, payroll data, employee information, vendor and customer records, and other information that our clients provide to us or give us access to so that we can perform the Services.
 

For client data, we act on our client's behalf and under our client's instructions, as set out in our engagement agreement. Where an engagement agreement or data processing agreement contains terms that differ from this Policy, that agreement controls.
 

3. Information We Collect
 

Information you provide to us
 

• Contact information: name, job title, company name, email address, phone number, and mailing address.
   

• Inquiry details: information you include in contact forms, emails, or calls, such as your business needs and the services you are interested in.
   

• Engagement information: billing contacts, payment details, signed agreements, and communications related to our working relationship.
   

• Client data: general ledgers, bank and credit card statements, invoices, receipts, payroll records, employee names and compensation, tax identification numbers, vendor and customer details, and access credentials to accounting or financial systems, as needed to deliver the Services.
   

Information collected automatically
 

When you visit the Website, our website platform (Wix) and related tools may automatically collect:

• IP address, browser type, device type, and operating system

• Pages viewed, time spent on pages, referring URLs, and general location (city or region)

• Cookies and similar technologies
   

Information from third parties
 

We may receive information about you from professional networking sites (such as LinkedIn), referral partners, or publicly available business sources.
 

4. How We Use Information
 

We use personal information to:
 

• Respond to inquiries and provide proposals or quotes

• Onboard clients and set up access to the systems needed for the Services

• Perform bookkeeping, reconciliations, financial reporting, payroll processing, payables and receivables management, forecasting, and other contracted Services

• Invoice clients and process payments

• Communicate about ongoing work, service updates, and administrative matters

• Operate, maintain, secure, and improve the Website

• Send occasional business communications, where permitted by law (you may opt out at any time)

• Comply with legal, regulatory, and professional obligations

• 
  Protect our rights, prevent fraud, and enforce our agreements

We do not sell personal information, and we do not share it for cross-context behavioral advertising.
 

We do not use client data for any purpose other than delivering the Services our client has requested, unless the client authorizes it or the law requires it.
 

5. How We Share Information
 

We share personal information only as described below:
 

• Service providers. Trusted vendors that help us operate our business, such as website hosting (Wix), email and productivity tools, cloud storage, accounting software, payroll platforms, and payment processors.

• Client-authorized parties. Banks, tax preparers, auditors, payroll providers, or other advisors, when a client directs or authorizes us to share information with them.

• Legal requirements. Government authorities, courts, or regulators when required by law, subpoena, or legal process, or when necessary to protect the rights, property, or safety of High Dominance, our clients, or others.

• Business transfers. A successor entity in connection with a merger, acquisition, reorganization, or sale of assets, subject to confidentiality protections.
   

6. International Data Transfers
 

High Dominance serves U.S. clients from Mexico. This means personal information and client data may be accessed, processed, and stored outside the United States, including in Mexico, and may also be stored on servers of our service providers located in the United States or other countries.
 

We take reasonable steps to ensure that personal information receives appropriate protection wherever it is processed, including contractual confidentiality obligations with our team members and service providers, and compliance with applicable data protection laws, including the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares).
 

By engaging our Services, clients acknowledge that their data will be processed across borders as described here.
 

7. Data Security
 

We protect personal information and client data using administrative, technical, and physical safeguards appropriate to the sensitivity of financial information, including
 

• Role-based access, so team members access only the data needed for their assigned work

• Confidentiality agreements signed by all team members

• Secure, encrypted systems for storing and transferring files

• Multi-factor authentication for access to client systems where available

• Review and oversight of work by senior team members
   

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify affected clients and individuals as required by applicable law and our agreements.
 

8. Cookies and Tracking Technologies
 

The Website uses cookies and similar technologies, many of which are placed by our website platform (Wix), to keep the site functioning, remember preferences, and understand how visitors use the site. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Website works.
 

If we add analytics or advertising tools to the Website in the future, we will update this section to identify them.
 

9. Data Retention
 

We keep personal information only as long as needed for the purposes described in this Policy:
 

• Inquiry and contact information: as long as reasonably necessary to respond and maintain the business relationship.

• Client data and engagement records: for the duration of the engagement and for seven (7) years afterward, or longer if required by law, professional standards, or a legal hold.

At the end of an engagement, clients may request return or deletion of their data, subject to our legal record-keeping obligations.
 

When information is no longer needed, we securely delete or anonymize it.
 

10. Your Rights and Choices
 

Depending on where you live, you may have the right to:
 

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Object to or restrict certain uses of your information

• Receive a copy of your information in a portable format

• Opt out of marketing communications at any time

• Withdraw consent where we rely on consent
   

Residents of certain U.S. states (such as California, Colorado, Connecticut, Virginia, Texas, and others with consumer privacy laws) may have additional rights under those laws. We will not discriminate against you for exercising any of these rights.
 

Individuals in Mexico may exercise ARCO rights (Access, Rectification, Cancellation, and Opposition) under applicable Mexican law.
 

To exercise a right, email agustin.lopez@highdominance.com with the subject line "Privacy Request." We may need to verify your identity before responding. If your information is part of client data (for example, you are an employee or vendor of one of our clients), we will direct your request to that client, since they control that data.
 

11. Children's Privacy
 

Our Website and Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
 

12. Third-Party Links
 

The Website may link to third-party websites, such as LinkedIn. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
 

13. Changes to This Policy
 

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be posted on the Website, and where appropriate, communicated to clients directly.
 

14. Contact Us

High Dominance
Zapopan, Jalisco, Mexico
Email: agustin.lopez@highdominance.com
Phone: (257) 935-1060 Ext. 800
Website: www.highdominance.com